Terms of Use

Effective date: October 30, 2026 · Last updated: October 30, 2026

These Terms of Use ("Terms") govern your use of the Netflixcentral website and services ("Netflixcentral," "we," "us"). By using the site or services you agree to them and to our Privacy page.

1. Acceptance

If you do not agree to these Terms, please do not use Netflixcentral. You must be at least 18 and located in the United States to purchase paid services.

2. Independent service

Netflixcentral is an independent third party. We are not affiliated with, authorized by, or endorsed by any streaming service, television or device manufacturer, app developer or internet provider that appears on our site.

We cannot access, change, cancel or refund your accounts with those companies. Our phone number reaches Netflixcentral only, not the companies in our directory.

3. Directory & third-party links

Our directory links to each company's official website. We don't control those sites, and their content, hours and policies may change.
Directory information is general and provided for convenience. Always confirm current details on the company's own site.
We don't list or guarantee third-party phone numbers. Beware of any site or ad that does.
Company names and logos are property of their owners and are used only for identification (nominative use).

4. Paid tech help

We offer optional phone guidance for consumer technology such as smart TVs, streaming devices, apps, audio gear and home Wi-Fi. We do not guarantee that every problem can be fixed, particularly where the cause is faulty hardware, an internet-provider issue or a third-party outage.

5. Pricing & payment

Directory content and guides are free.
Before paid work begins, we clearly state what's included and the total price and obtain your express agreement. No hidden fees.
Payments are handled by a secure third-party processor. We never accept gift cards, wire transfers, cryptocurrency or payment apps sent to individuals.
We do not enroll you in automatically renewing plans unless you separately and expressly agree, with clear cancellation instructions, in line with applicable automatic-renewal laws.

6. Refunds & cancellation

Before service starts: cancel for a full refund.
Issue not resolved: request a full refund within 30 days of purchase.
Not satisfied: contact us within 14 days and we'll work with you, including a partial or full refund where appropriate.
Refunds return to the original payment method, usually within 5–10 business days.
Nothing here limits your rights under law, including disputing a charge with your card issuer.

Request a refund at (346) 576-0739 or [support@yourdomain.com].

7. Remote support

Remote sessions only happen with your explicit consent, using software that you start yourself.
You can watch the session and end it at any time.
We access only what's needed to fix your issue and do not view, copy or change personal files.
Back up important data before any troubleshooting. After the session, the connection is closed.

8. Acceptable use

Don't use the site or services for unlawful purposes, to infringe copyright, or to bypass security or access controls.
Don't submit false information or impersonate another person or company.
Don't share passwords, verification codes or payment details with us.
Treat staff with courtesy. We may end abusive calls.

9. Trademarks & content

Our original text, design and guides belong to Netflixcentral and may not be copied or republished without permission, except for personal, non-commercial use. All third-party trademarks belong to their owners.

10. Disclaimer of warranties

To the extent permitted by law, the site and services are provided "as is" and "as available," without warranties of any kind, including merchantability, fitness for a particular purpose and non-infringement. Some states do not allow certain exclusions, so they may not apply to you.

11. Limitation of liability

To the fullest extent permitted by law, Netflixcentral is not liable for indirect, incidental, special, consequential or punitive damages, or for lost data or profits. Our total liability for any claim is limited to the amount you paid for the service at issue. Nothing in these Terms limits liability that cannot be limited by law.

12. Governing law & disputes

Please contact us first so we can try to resolve any concern informally within 30 days. These Terms are governed by the laws of the State of [Your State] and applicable U.S. federal law, without regard to conflict-of-law rules. You may use small-claims court in your county if your claim qualifies. You may also contact the Federal Trade Commission at ReportFraud.ftc.gov or your state attorney general.

13. Changes

We may update these Terms. Changes apply from the posted date and do not affect services you've already purchased. If any provision is unenforceable, the rest remains in effect.

14. Contact

Netflixcentral
[Your registered business address]
Phone: (346) 576-0739
Email: [support@yourdomain.com]